Terms of Service
Effective May 21, 2026
1. Acceptance of Terms
By accessing or using Parallel CoParent ("Platform"), you agree to these Terms of Service ("Terms"). If you do not agree, you may not use the Platform. These Terms apply to all users including visitors, registered users, and beta participants.
2. Description of the Platform
Parallel CoParent is an AI-guided productivity and documentation platform for parents navigating high-conflict co-parenting situations. It provides tools for communication guidance, documentation, record-keeping, and preparation support. The Platform is not a law firm, legal service provider, mental health provider, or crisis service.
3. Not Legal Advice — Not Therapy
Nothing on the Platform constitutes legal advice, legal representation, or a lawyer-client relationship. Nothing constitutes mental health advice, therapy, counseling, or a therapist-client relationship. All AI-generated content is informational and suggestive only. You are solely responsible for decisions you make based on Platform content. For legal matters, consult a licensed attorney in your jurisdiction. For mental health support, consult a qualified mental health professional.
4. AI-Generated Content
The Platform uses artificial intelligence to generate guidance, suggested responses, document summaries, and other content. AI-generated content may be inaccurate, incomplete, or inappropriate for your specific situation. Review all AI-generated content carefully before acting on it. Parallel CoParent makes no warranty regarding accuracy, completeness, or fitness for purpose of AI-generated content. You assume full responsibility for how you use it.
5. Single-User Platform
Parallel CoParent is a single-user platform. Your account is private and accessible only to you. The other parent in your co-parenting situation is never granted access, visibility, or any connection to your account or its contents. Do not share your account credentials.
6. Eligibility
You must be at least 18 years of age to use the Platform. By using it, you represent you are at least 18 years old and have legal capacity to enter these Terms.
7. User Accounts
You are responsible for maintaining the confidentiality of your account credentials and all activity under your account. Notify us immediately of any unauthorized use. We reserve the right to suspend or terminate accounts that violate these Terms.
8. Beta Program
The Platform is currently in beta. Beta participants receive full access in exchange for active feedback including bug reports, usability input, and suggestions. Beta access may be revoked at our discretion. Beta users who remain active receive lifetime access to the Platform including all future upgrades at no cost, as long as the account remains active and in good standing. Beta features and availability are subject to change.
9. Subscription and Billing
Paid plans are billed monthly. You authorize recurring charges to your payment method. Cancel anytime from account settings. Cancellation takes effect at the end of the current billing period. No refunds for partial billing periods. We reserve the right to change pricing with reasonable advance notice.
10. Credit System
AI-powered tools use a credit system. Credits are allocated based on your plan tier and replenish daily or monthly. Free plan users receive a daily credit allocation. Unused credits do not roll over. Additional credits may be purchased. Credit allocations are subject to change.
11. Cancellation and Data Retention
Upon cancellation, your account moves to the Free tier. You retain access to your documentation history and calendar, but AI-powered features are limited to the Free plan allocation. If you choose to delete your account entirely, all of your data is permanently and completely removed from our systems within 30 days. You may export your data at any time from your account settings.
12. Prohibited Use
You agree not to: (a) harass, threaten, or intimidate any person; (b) generate content intended for bad-faith use in legal proceedings; (c) impersonate any person or entity; (d) violate any applicable law; (e) reverse engineer or misuse the Platform; (f) use the Platform for any purpose other than personal co-parenting productivity.
13. Intellectual Property
All Platform content, design, code, and materials are the property of Parallel CoParent or its licensors and protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without express written permission.
14. Disclaimer of Warranties
The Platform is provided "as is" and "as available" without warranties of any kind. We do not warrant the Platform will be uninterrupted or error-free. We disclaim all warranties of merchantability, fitness for a particular purpose, and non-infringement.
15. Limitation of Liability
To the fullest extent permitted by law, Parallel CoParent and its owners, operators, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from use of the Platform, including damages from reliance on AI-generated content. Our total liability shall not exceed amounts paid by you in the 12 months preceding the claim.
16. Indemnification
You agree to indemnify and hold harmless Parallel CoParent and its owners, operators, employees, and agents from claims, damages, losses, or expenses arising from your use of the Platform, violation of these Terms, or violation of third-party rights.
17. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Disputes shall be resolved in the courts of Florida.
18. Changes to These Terms
We may modify these Terms at any time. We will notify you of material changes by updating the effective date and, where appropriate, by email. Continued use after changes constitutes acceptance.